Assistant Manager Rail Operations Excellence

About the role

SBS Transit is looking for an Assistant Manager, Rail Operations Excellence, to join the Rail Operations Excellence Department. The role drives the development of rail operations concepts and processes across traffic, trains and stations, supports technology-enabled operations capabilities, and builds competency roadmaps for rail operations vocationalists.

Key responsibilities

• Develop and implement strategies, concepts and processes for rail operations to improve efficiency, effectiveness and productivity, and support reviews of rail operations processes, including contingency and exercise plans.
• Support the development of operations capabilities enabled by technology to improve communication, sense making and decision making in trains control and station operations.
• Develop structured competency roadmaps for rail operations staff and work with HR/OD and the Rail Training Institution on certification, accreditation and continuous learning pathways.
• Support the review and development of operations policies and SOPs, and ensure compliance with regulatory standards, safety frameworks and internal governance.
• Collaborate with Maintenance/Engineering and Safety teams, and engage with OEMs, PTOs, regulators and industry partners to adopt best practices.
• Lead a safety-first culture, participate in audits, inspections and incident investigations, and implement corrective actions.

Required profile

• Minimum bachelor's degree in Engineering, Science, Transportation Management or Operations Management.
• 5 to 7 years of relevant experience in a rail operations or engineering/maintenance environment, or a similar role.
• Prior experience with project management systems and operations safety.
• Ability to lead a multi-disciplined team in various locations and to manage external stakeholders.
• Knowledge of safety legislation and statutes, and understanding of incident investigation and reporting.

Required skills

• Safety management, risk assessment and development of risk controls and actions.
• Strong conceptual, system-level and critical thinking skills.
• Excellent communication, time management and planning skills, and experience leading and motivating staff.