Assistant Relationship Manager, ASEAN

About the role

Bank of Singapore is looking for an Assistant Relationship Manager to support Relationship Managers in the front office function serving Private Banking clients. The role provides administrative and client service support, handles client enquiries and helps maintain client data and reports.

Key responsibilities

• Respond to all client enquiries and instructions and resolve most issues and requests
• Monitor transactions and activities in client accounts
• Support Relationship Managers in delivering financial advisory services to clients
• Maintain client data and reports such as contact lists, account numbers, facility details and the status of credit reviews and renewals
• Handle administrative duties including appointment scheduling, correspondence, travel arrangements, meetings and receptions, and presentation materials
• Coordinate with Product Groups, Operations and other functional areas as needed
• Ensure adherence to internal and external regulations and policies at all times

Required profile

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor's degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client-interfacing skills
• Meticulous attention to detail, ability to thrive in a fast-paced environment and resilience
• Ability to collaborate across departments and adapt to change
• Preferably CACS certified