Associate End User Compute Technical Services Systems Integration Specialist

About the role

NTT DATA is hiring an Associate End User Compute Technical Services (TS) Systems Integration Specialist, an entry-level subject matter expert. The role works closely with the TS Systems Integration team to handle configurations, installations and less complex break/fix events, while progressing toward associate level certification and building business knowledge.

Key responsibilities

• Learn to own parts of an installation, break/fix incidents and problem management throughout the project lifecycle.
• Work jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
• Attend to less complex break/fix events during the project lifecycle.
• Support and work alongside Senior Associates, L2 and other senior support engineers.
• Perform other related tasks as required.

Required profile

• Bachelor's degree or equivalent in Information Technology, Computing or a related field.
• Relevant certifications such as Microsoft Certified Professional, Microsoft 365 Administrator (MS-100, MS-101), Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101), Azure Fundamentals (AZ-900) or MCSA Server 2016.
• Entry-level experience in technical implementation engineering, specifically in End-User Compute.
• Strong learning orientation, good verbal communication, client service orientation and a hands-on proactive approach.

Required skills

• Microsoft technologies: Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server and Windows Desktop.
• Basic understanding of technical design principles and of project and administration processes.

The position is on-site.