Associate, Technical Business Analyst - Institutional Banking

About the role

DBS is looking for a motivated, detail-oriented Associate Business Analyst to join its Corporate Internet Banking Platform (CIBP) team. The role supports the analysis, documentation and delivery of digital banking capabilities across Asset & Liability domains such as Accounts, Virtual Accounts, Loans, Cards, Wealth Management, Liquidity Management and FX. You will work with Product Owners, Senior Business Analysts, Architects and Engineering teams on web and mobile channels.

Key responsibilities

• Gather, analyse and document business requirements with stakeholders, Product Owners and Senior Business Analysts.
• Support delivery of enquiry and servicing capabilities for Accounts, Virtual Accounts, Loans, Cards, Wealth Management, Liquidity Management and FX.
• Prepare and maintain BRDs, FSDs, user stories, process flows, business rules, acceptance criteria, traceability documentation and requirement clarifications.
• Facilitate requirement workshops and identify opportunities for process improvement and digitalisation.
• Work with Engineering teams and support sprint planning, backlog grooming and Agile delivery.
• Help define test scenarios, validate delivered functionality and support UAT.
• Keep requirements, assumptions, decisions and scope changes documented and traceable, and collaborate with cross-domain teams.
• Support release planning, implementation and post-production issue analysis, and use AI productivity tools within governance standards.

Required profile

• Bachelor's degree in Business, Finance, IT, Computer Science, Engineering or a related field.
• 2 to 4 years of business analysis experience in banking, financial services or technology organisations.
• Preferred: exposure to corporate internet banking, transaction banking, cash management, retail banking, wealth management or digital banking platforms, and familiarity with accounts, deposits, virtual accounts, loans, cards, liquidity management and FX.
• Preferred: Agile delivery experience, strong stakeholder engagement, and eagerness to learn banking products and digital platforms.

Required skills

• Business analysis techniques: requirement gathering, process mapping, gap analysis, user story definition, functional specification.
• JIRA, Confluence, Microsoft Office, Visio or process modelling tools.
• Advantageous: API-based systems, microservices, entitlement frameworks, workflow approvals, notifications, audit controls, and AI tools such as Microsoft Copilot, ChatGPT, Claude and Gemini.