AVP, People Operations & Advisory

About the role

GIC, a sovereign wealth fund with over 2,000 employees across 11 locations, is hiring an Assistant Vice President for its People Operations & Advisory (POA) team within the Human Resource & Organization Department. The team delivers HR operations across recruitment and the employee life cycle, mobility, payroll and benefits, turning complex processes into simple, reliable experiences backed by data and strong governance.

Key responsibilities

• Manage and govern employee life cycle activities independently, using technology and data to scale processes and improve employee experience.
• Deliver HR services to agreed service level agreements and quality standards, managing case volumes and escalations.
• Act as a trusted advisor on HR policy and procedure queries.
• Identify, design and lead process improvements and automation initiatives that reduce manual effort and strengthen controls.
• Analyse HR operational issues, find root causes and implement sustainable solutions that reduce operational risk.
• Maintain accurate HR records and ensure compliance with employment legislation, regulations, internal policies and data protection obligations.
• Create and update SOPs, train colleagues on new systems, and plan and run user acceptance testing for HR system enhancements.
• Support change management and communication for new processes and systems, and collaborate with internal and external stakeholders.
• Support audit and remediation of findings, and take part in HR projects and other assignments as needed.

Required profile

• Degree in any discipline, with at least 5 years of relevant work experience, preferably in multinational companies.
• Solid working knowledge of local employment law and statutory requirements, and of HR systems and data.
• Proven track record of redesigning or automating HR processes with measurable outcomes.
• Experience applying AI tools to improve work quality and efficiency.
• Strong attention to detail, clear written and verbal communication, and the ability to handle large volumes of data.
• Ability to manage multiple priorities and tight deadlines in a fast-paced environment, with confidentiality and professionalism.

Required skills

• Hands-on experience with the Microsoft suite of applications.
• Experience with SuccessFactors and ServiceNow is an added advantage.

The team works from the office four days per week, with flexibility to work from home on other days. GIC is an equal opportunity employer.