Bakery Retail Executive

About the role

The Bakery Retail Executive will lead the bakery team at Colony Restaurant, ensuring seamless service and a memorable guest experience within The Ritz‑Carlton Millenia Singapore. This full‑time, on‑site role combines operational oversight with hands‑on guest interaction.

Key responsibilities

• Coordinate staff to deliver optimal service and meet guest needs.
• Inspect staff grooming, attire, and workplace cleanliness; address any deficiencies.
• Perform opening and closing duties, including setup of supplies, equipment cleaning, and securing the premises.
• Maintain organized storage areas using FIFO principles and conduct regular inventories.
• Monitor dining room seating, service flow, safety, and guest wellbeing.
• Create and follow work orders for maintenance and repairs.
• Assist management with hiring, training, scheduling, performance evaluation, counseling, and disciplinary actions.
• Uphold company safety, security, and confidentiality policies.
• Welcome guests, anticipate service needs, and provide assistance to individuals with disabilities.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum 2 years of relevant work experience in food‑service or retail bakery environments.
• At least 1 year of supervisory or team‑lead experience.
• Ability to perform physical tasks such as standing for long periods, lifting up to 50 lb, and navigating confined spaces.

Required skills

• Clear and professional verbal communication.
• Ability to read and verify information in small print.
• Basic visual inspection of tools, equipment, and inventory.