Business Relationship Manager – Asia Pacific

About the role

Kyndryl is looking for a Business Relationship Manager (BRM) to act as a strategic bridge between its Chief Information Officer (CIO) organisation and Asia Pacific Market Leadership. The role keeps technology goals aligned with evolving business priorities, drives digital transformation, builds strong executive relationships and turns business strategy into actionable technology initiatives.

Key responsibilities

• Serve as the main liaison between the CIO organisation and APAC leadership, aligning technology initiatives with business objectives.
• Build and maintain trusted relationships with senior stakeholders and influence decisions.
• Translate business strategies into technology roadmaps that deliver measurable outcomes.
• Drive adoption of CIO technology solutions and champion digital transformation across the market.
• Oversee the portfolio of technology projects, ensuring timely delivery, budget compliance and strategic alignment.
• Establish and monitor KPIs, manage risks proactively and lead organisational change initiatives.
• Advocate for innovation by identifying opportunities to use emerging technologies.

Required profile

• Minimum 15 years' experience in business relationship management, leading teams or similar leadership roles.
• Proven track record in business process improvement and critical thinking.
• Strong portfolio and project management skills, and demonstrated success partnering with business leaders on technology solutions.
• Preferred: professional certifications such as ITIL Foundations, PMP or BRM Professional Certification, and experience in multinational or matrix organisations.

Required skills

• Strategic thinking and business acumen, able to align IT initiatives with business priorities.
• Relationship building and influence across diverse stakeholder groups.
• Exceptional verbal and written communication and negotiation skills.
• Change management and analytical problem-solving.

Kyndryl offers learning, leadership development and career growth opportunities, and describes a hybrid-friendly culture with well-being support programmes.