Callcentre Agent – Singapore (Office-based)
RAPSYS TECHNOLOGIES PTE LTD · Singapour
Job description
About the role
We are looking for a motivated and customer‑focused Callcentre Agent to join our team in Singapore. The position involves handling both inbound and outbound calls, accurately recording customer information, and delivering effective solutions in a fast‑paced office environment.
Key responsibilities
- Handle inbound and outbound customer calls professionally.
- Record accurate information and update customer records.
- Resolve customer inquiries and provide appropriate solutions.
- Escalate complex issues to relevant departments when necessary.
- Meet daily productivity and quality targets.
Required profile
- Minimum 1 year of call centre experience.
- Strong verbal and written communication skills.
- Ability to multitask and stay organized under pressure.
- Customer‑oriented mindset with problem‑solving abilities.
- Proficiency in basic computer applications.
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Published 1 week ago
Expires 1 month from now
38 views · 0 interested
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RAPSYS TECHNOLOGIES PTE LTD
Singapour
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