Case Management Officer (HEADSUPP), Child Development Unit

About the role

The National University Health System (NUHS) is recruiting a Case Management Officer (HEADSUPP) for its Child Development Unit on a 1-year contract. The role coordinates care for patients and families in a community-based preventive paediatrics programme, working between community sites such as preschools, social workers and the unit. It covers screening, health education, care planning and data collection.

Key responsibilities

• Administer child health, developmental and family needs questionnaires and surveys, including home and school visits
• Screen and assess children's development and health with nurses in preschools, and identify medical, psychological, social, environmental and financial needs
• Refer patients and families to hospital or partner programmes and act as the liaison between them and the hospital
• Collaborate with clinicians and other health care providers to implement, monitor and evaluate care plans and follow-up
• Coordinate multiple disciplines and ensure treatments and consultations happen promptly and in order, providing patient education when needed
• Maintain the database in RedCAP or Excel, support ethics submissions, consent procedures and clinical measurements under supervision
• Take part in workgroup and teaching meetings, case discussions and protocol management, and provide statistical and programme reports

Required profile

• Bachelor's degree in a relevant field such as nursing, psychology, behavioural science, social work, health sciences or education
• Interest in early child development and/or behaviour
• 1-2 years of experience in research, hospital or social service work; experience with preschool-age children and families is an asset
• Strong interpersonal and communication skills, able to work both as a team member and independently

Required skills

• Basic computer skills in Microsoft Word, Excel and PowerPoint
• Statistical analysis skills are an advantage; knowledge of SPSS is a bonus