Case Manager - University Counselling Services

About the role

NUS values the health and wellbeing of its students and aims to support their physical, mental and social wellbeing. The University Counselling Services (UCS), under the Office of the President, designs, implements and evaluates health and wellbeing programmes for the general student population and for students affected by acute stressful events. As a Case Manager at UCS, you will provide case management support to individual students and work with departmental leaders to improve students' health and wellbeing.

Key responsibilities

• Provide case management support to individual students
• Crisis management and interventions
• Single session interventions
• Mental health and health-related assessments
• Advocate for students' mental health

Required profile

• Bachelor's degree in social work, psychology or nursing
• Background in case management, nursing, psychology or social work (or relevant psychological professional training)
• At least 3 years of experience in a mental health or community case management setting
• Able to work with students and staff from culturally diverse backgrounds
• Able to collaborate in a team and liaise with internal and external stakeholders

Required skills

• Risk assessment and ability to provide support and intervention
• Ability to coordinate and manage the caseload of complex, potentially at-risk clients
• Good interpersonal and communication skills
• Corporate consultative experience in programme management and strong negotiation skills are highly desirable