Client Advisor Assistant, Private Banking

About the role

UOB is hiring a Client Advisor Assistant (CAA) to support Relationship Managers in servicing client accounts through understanding, anticipating and executing client transactions, while providing excellent administrative and organisational support. This is a covered person role, meaning a licensed representative in a client-facing position providing financial advisory services to Accredited Investors.

Key responsibilities

• Support Client Advisors in client interactions, and promptly and accurately process banking and investment transactions such as order taking, trade execution, account onboarding, static maintenance, asset transfers, deposits and loans.
• Provide ongoing financial advisory support through marketing presentations, research reports, investment products and high-conviction recommended lists, and handle investment product queries.
• Provide information on client accounts, collate reports, prepare client documents and follow up with clients where needed.
• Carry out ad hoc administrative duties to ensure optimal client service.
• Ensure adherence to local regulations and internal policies, escalating service issues to the relevant stakeholders.
• Senior CAAs may mentor new CAAs and take part in ad hoc projects such as system UAT, process improvement and focus groups.

Required profile

• GCE 'A' Level with at least three Higher 2 passes and two Higher 1 passes, or an IB Diploma, a Singapore polytechnic diploma, or an equivalent qualification.
• Candidate must pass the Client Adviser Competency Standards (CACS) assessment (Legislations, Regulations & Industry Codes of Practice and Industry & Product Knowledge).
• Meticulous attention to detail, teamwork, good communication and ability to manage time and priorities.
• Experience as an Assistant RM in a priority banking segment, or in branch banking or wealth segments, is an entry route.

Required skills

• Knowledge of booking and settling trades across asset classes (bonds, equities, FX-linked products, unit trusts, structured notes) and handling account opening documentation, payments and securities transfers is a strong advantage but not mandatory.