Cloud Platform Administrator (L2/L3 Support)

About the role

Beyondsoft Consulting (Singapore) Pte. Ltd. is looking for a Cloud Platform Administrator to provide L2/L3 support for cloud platforms, including the GCP environment. The role covers day-to-day administration, incident handling and infrastructure automation.

Key responsibilities

• Perform BAU administration and operational support for GE and GEAP cloud platforms, including GCP environment management.
• Manage user lifecycle, access provisioning, permissions and security policies.
• Provide L2/L3 support for incidents and problems, including troubleshooting, root cause analysis and resolution of complex technical issues.
• Manage cloud infrastructure and automation using Terraform, including infrastructure provisioning and configuration.
• Monitor platform performance, availability and service health while ensuring compliance with governance and security standards.
• Provide technical recommendations for platform enhancements and roadmap planning.
• Prepare operational reports, track service performance and take part in regular service reviews.

Required profile

• Degree in Information Technology, Computer Science or a related discipline.
• Minimum 5 years of relevant experience in cloud platform administration, infrastructure operations or cloud engineering.
• Experience in L2/L3 technical support, incident management and troubleshooting.
• Knowledge of cloud security, governance and identity and access management.
• Good analytical, problem-solving and communication skills.

Required skills

• Hands-on experience with Google Cloud Platform (GCP)
• Hands-on experience with Terraform