Community & Digital Channels Manager

About the role

MORROW Health is seeking a Community & Digital Channels Manager to own and optimise its digital presence across social, video and community platforms. You will ensure content reaches the right audiences, drives engagement, generates leads and supports business outcomes.

Key responsibilities

• Oversee day‑to‑day management of Instagram, Facebook, LinkedIn, YouTube, Xiaohongshu and Google Business Profile, keeping each channel accurate, current and professionally maintained.
• Manage the content publishing calendar, schedule and publish approved content, and optimise thumbnails, titles, tags, hashtags and captions for each platform.
• Organise and optimise YouTube and Shorts, manage playlists, chapters and support discoverability to grow the audience.
• Monitor comments, reviews, DMs and mentions, respond to routine enquiries and escalate critical issues.
• Maintain Google Business Profile, update business information, track reviews and coordinate responses.
• Prepare weekly and monthly performance reports, track visibility, reach, engagement, audience growth and lead generation, and identify trends and gaps.
• Continuously test and optimise content formats, publishing times, titles, thumbnails and platform‑specific tactics to improve engagement and conversion.

Required profile

• 5‑6 years of experience in social media, digital marketing, community management or channel management.
• Strong written communication, stakeholder management and organisational skills.
• Detail‑oriented, proactive, commercially minded and comfortable handling multiple projects and deadlines.

Required skills

• Proficiency with Instagram, Facebook, LinkedIn, YouTube, Xiaohongshu and Google Business Profile.
• Experience using analytics and reporting tools to track performance and guide decisions.
• Knowledge of video content publishing, playlist management and audience growth tactics.

What we offer

• Career‑defining opportunity to shape the future of longevity medicine alongside world‑class clinicians and technologists.
• Contribution to initiatives that extend human healthspan and position Singapore as a global hub for longevity innovation.
• Equal opportunity employer committed to building a diverse and inclusive team.