Customer Engineer – Entry Level (New College Graduate)

About the role

As a Customer Engineer (New College Graduate) you will join Applied Materials’ field service team in Singapore, supporting the installation, maintenance and upgrade of cutting‑edge semiconductor and display equipment. Working closely with senior engineers, you will apply digital analytics and basic diagnostics to ensure optimal equipment performance for our customers.

Key responsibilities

• Collaborate with senior field service engineers to install, maintain and upgrade customer equipment.
• Use digital analytics tools to troubleshoot and resolve equipment issues.
• Apply basic diagnostic techniques under guidance to assess and address technical problems.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations and high‑quality service.
• Carry out additional duties as assigned.

Required profile

• Completed a university degree, military technical training, relevant internship or trade certification.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum or thermodynamics.
• Familiarity with hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Excel, Word and PowerPoint.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics
• Diagnostic techniques
• Electrical system knowledge
• Vacuum system knowledge
• Mechanical system knowledge
• Plasma system knowledge
• Hydraulic system knowledge
• Gas system knowledge
• Hand tool usage
• Digital multimeter operation
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint