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Customer Service Representative

Hydra Contract Services Pte Ltd · Singapour

Hybrid 🇬🇧 English

Job description

About the role

We are looking for a Customer Service Representative to handle outbound calls in English using our internal system. The role involves logging in and out daily, recording activity, and supporting customers without the need for live conversation.

Key responsibilities

  • Make outbound calls through the company platform following scripted guidelines.
  • Log daily start‑up and shutdown times and maintain activity records.
  • Schedule appointments and manage basic customer service inquiries.
  • Report daily logs and any issues encountered.

Required profile

  • Self‑motivated and able to work independently.
  • Resourceful with initiative when handling issues.
  • Committed to maintaining at least 90 % attendance.
  • Possess a personal laptop and headset.
  • Good command of English.

Required skills

  • Telemarketing experience.
  • Appointment scheduling and basic customer service.
  • Knowledge of sales techniques and strategies.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Hydra Contract Services Pte Ltd.
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Published 3 months ago

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Hydra Contract Services Pte Ltd

Singapour