Deployment Consultant – Voice AI Solutions

About the role

Retell AI is looking for a Deployment Consultant to help customers turn AI use cases into production‑ready voice agents. You will work at the intersection of technology, consulting, and execution, guiding clients from discovery through launch while collaborating with internal sales, product, engineering, and customer success teams.

Key responsibilities

• Lead end‑to‑end customer deployments, from discovery to production launch.
• Translate customer workflows and pain points into practical AI implementation plans.
• Build, configure, and test voice AI agents, conversation flows, and automation workflows.
• Integrate Retell with existing systems, APIs, webhooks, telephony, and authentication mechanisms.
• Troubleshoot technical issues across integrations and production environments.
• Run working sessions, demos, and technical reviews with customers.
• Partner with Sales, Product, and Engineering to resolve issues and capture product gaps.
• Track project progress, identify risks, and ensure timely launches.

Required profile

• Fluent in English and Mandarin with strong communication skills.
• Enjoy working directly with customers and translating business needs into technical solutions.
• Comfortable solving ambiguous technical problems and getting hands‑on when issues arise.
• Experience in consulting, solutions engineering, deployment, or customer‑facing technical roles.
• Highly organized, able to manage multiple projects simultaneously.
• Thrives in fast‑moving startup environments and can travel for onsite launches.

Required skills

• APIs
• Webhooks
• Telephony integration
• Authentication mechanisms
• Software system integration
• Voice AI platform configuration

What we offer

• Salary range: $140,000 – $200,000 USD per year
• Equity participation
• Location: Singapore (onsite)