Deployment Lead (FDE) – Singapore

About the role

OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production‑grade systems. As the first Deployment Lead in EMEA, based in Singapore, you will own end‑to‑end delivery of complex AI solutions, translating business outcomes into technical plans and driving execution across FDE, research and customer teams.

Key responsibilities

• Own the technical delivery plan for multiple inter‑dependent workstreams, defining milestones, dependencies and acceptance criteria.
• Run day‑to‑day engineering execution, tracking progress, unblocking issues and making real‑time trade‑offs to protect the critical path.
• Embed with customer teams to land production deployments, map workflows, shape tools and drive adoption.
• Partner with Product and Research to align platform components and research workstreams with deployment goals.
• Codify reusable solution patterns and provide field insights to influence product roadmaps.
• Define value cases, set impact hypotheses and report ROI to executive sponsors.

Required profile

• 7+ years of customer‑facing technical delivery leadership, preferably with AI or large‑scale systems.
• Proven ability to lead high‑stakes, complex engagements in ambiguous environments.
• Strong strategic thinking, pattern‑matching across deployments and ability to translate business goals into technical execution.
• Excellent communication and executive presence, able to make technical trade‑offs legible to business leaders.
• Experience working onsite with customers to accelerate delivery.
• Domain expertise in at least one major sector such as healthcare, energy, financial services, semiconductors or IT.

Required skills

• Hands‑on experience shipping AI/LLM systems.
• Understanding of solution pattern integration and production deployment pitfalls.

What we offer

• Hybrid work model – three days in the Singapore office per week.
• Relocation assistance for eligible candidates.