Deputy Director, Clinical Governance & Quality

About the role

The Institute of Mental Health (IMH) in Singapore is seeking an experienced healthcare professional to join its Clinical Governance & Quality department as Deputy Director (Assistant Director / Deputy Director, Clinical Governance & Quality). The role reports to the Assistant Chairman, Medical Board (Clinical Quality & Safety) and works closely with senior management, clinical chiefs and institutional stakeholders to drive quality, patient safety and clinical governance across the organisation.

Key responsibilities

• Oversee quality improvement and patient safety work, including Serious Reportable Events, Mortality and Morbidity Reviews, Patient Safety Walkabouts, the Quality & Value Council, Clinical Audit & Documentation Standards Committee, and training programmes such as the Clinical Practice Improvement Programme and QIPS training.
• Lead oversight of compliance with Joint Commission International (JCI) standards and the Ensure Safer System programme, and oversee preparation for audits and hospital-wide accreditation, supporting departments in closing audit findings.
• Monitor clinical quality and patient safety indicators and generate data for internal and external stakeholders.
• Supervise and manage department staff and handle day-to-day administrative functions of the department.
• For the Deputy Director level, oversee administrative support for committees such as the Clinical Ethics Committee, Medical Accreditation & Credentialing Committee, MOH Hospital Licensing, MOPEX/Junior Doctors rotation and the Clinical Board Meeting, and perform other duties assigned by the Assistant Chairman and Chairman of the Medical Board.

Required profile

• Degree holder with at least 10-15 years of relevant healthcare experience, including at least 5 years in a managerial or supervisory role.
• Prior experience in quality improvement training and/or accreditation processes is a must.
• Able to work well under pressure, independently and in a team, and to communicate effectively with diverse stakeholders.

Required skills

• Strong knowledge of clinical governance, quality and patient safety concepts and tools.
• Good understanding of JCI hospital standards and MOH HCSA requirements.
• Excellent written and spoken English.
• Leadership, analytical, problem-solving and decision-making abilities.