Desktop Network Engineer (Overseas Travel Involved)

About the role

Assurity Trusted Solutions (ATS), a wholly owned subsidiary of the Government Technology Agency (GovTech), is looking for a Desktop and Network infrastructure engineer. The role leads the migration to a Windows 11 Zero Trust Architecture (ZTA) and oversees an MPLS and SD-WAN network environment, ensuring secure and ready infrastructure for local and overseas sites. It is a contract position based in Singapore.

Key responsibilities

• Implement desktop and network modern workplace infrastructure.
• Manage and execute the migration to Windows 11 ZTA from planning through implementation.
• Oversee the transition of the MPLS and internet SD-WAN network environment.
• Ensure network security and integrity during the migration, and implement best practices for configuration, administration and support.
• Troubleshoot desktop and network deployment issues and perform root cause analysis.
• Assist with Windows desktop OS deployment, automated builds and performance tuning.
• Collaborate with support, architecture, engineering and security teams, and align infrastructure strategy with business goals.
• Provide 2nd and 3rd level support on desktop hardware, software and network incidents.
• Produce project plans, document processes and train end-users.

Required profile

• Relevant studies in computer science, computer engineering or another ICT discipline.
• At least 5 to 10 years of experience in ICT infrastructure implementation and management of network and desktop infrastructure.
• Experience managing a multi-vendor environment and international travel of 25-50% of the time.
• Good spoken and written English.

Required skills

• Technical services delivery and management, preferably ITIL and/or COMIT certification.
• MCSE or CCNA certification preferred.
• Knowledge of public sector industry (preferred).

What we offer

• Remuneration commensurate with qualifications and experience.
• Benefits for contract staff equal to those of permanent employees.
• A learning culture within a wholly-owned GovTech subsidiary.