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Desktop Support Engineer (Contract)

ITCAN PTE. LIMITED · Singapore

Contract 🇬🇧 English

Job description

About the role

We are looking for a proactive Desktop Support Engineer to join ITCAN PTE. LIMITED on a contract basis. You will provide end‑to‑end technical assistance across Singapore, ensuring users’ hardware and software environments run smoothly.

Key responsibilities

  • Diagnose and resolve technical issues with hardware or software systems.
  • Consult users via phone, in‑person or online chat to understand and troubleshoot problems.
  • Identify when system reconfiguration is required and implement the changes.
  • Assess user needs and recommend solutions such as patches, upgrades or enhancements.
  • Document support procedures and maintain accurate customer records.
  • Respond promptly to queries and provide guidance on installation, maintenance and usage of technical systems.
  • Perform complete on‑site installations, including data backup, system upgrades, and installation of new software or hardware.

Required profile

  • Executive level experience in desktop support or related IT services.
  • Ability to work islandwide across Singapore, interacting with users in various settings.

Required skills

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    Le contrat proposé est un Contract basé à Singapore.

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    Published 3 weeks ago

    Expires 1 month from now

    34 views · 0 interested

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    ITCAN PTE. LIMITED

    Singapore