Digital Product Manager (Contract, Banking)

About the role

A bank is hiring a contract Digital Product Manager in Singapore through Manpower. The role focuses on shaping digital product propositions, designing customer journeys and growing online channel share, with particular emphasis on digital initiatives in the personal investing space.

Key responsibilities

• Formulate a sound digital product proposition that appeals to customers and run small experiments to test market acceptance and iterate.
• Work with stakeholders to understand customers' jobs to be done and define a digital experience across touchpoints, using customer research and feedback to shape efficient, customer-friendly UIs.
• Analyse internal and external data to find opportunities to increase digital adoption and active rates, and partner with Product and Business Analytics on targeted marketing campaigns.
• Lead or coordinate digital initiatives in personal investing, from onboarding to fulfilment, and support post-launch tasks such as user training, production issue investigation and escalation.

Required profile

• Degree in Business or a relevant field.
• Past experience in mobile app UI/UX design is an advantage.
• Good interpersonal, written and verbal communication skills.
• Self-motivated, innovative, systematic thinker who can multi-task and work in a fast-paced environment.

Required skills

• Proficiency in Excel and the MS Office suite.

Candidates apply by sending their resume and cover letter to the recruiter, stating the position as the subject line.