Director, FM Digital Sales – Enterprise IT

About the role

Kimberly-Clark is hiring a Director, FM Digital Sales (Enterprise IT) in Singapore, reporting to Youwei Yang, at pay grade Gr 6 / PG 40. The role manages segment-specific retail and sales technology platforms and solutions so that trade promotion, retail execution and customer relationship management capabilities meet the segment's commercial and sales performance objectives.

Key responsibilities

• Translate segment commercial and sales priorities into technology requirements and delivery commitments.
• Deliver and operate segment-specific sales technology platforms such as TPM/TPO and CRM, keeping them available and performing to the needs of sales and trade planning cycles.
• Configure and localize enterprise sales platforms for segment needs, including market-level trade promotion workflows, retailer-specific integrations and regional sales execution requirements.
• Own segment-level integrations between sales platforms and adjacent enterprise systems such as ERP order-to-cash and supply chain planning, ensuring data accuracy and process continuity.
• Represent segment requirements to enterprise platform owners (e.g., VP Supply Chain & R&D Platforms, Head of Data & AI) so global platform roadmaps cover segment use cases.
• Govern data quality and security for trade promotion data, customer master data and retail execution outputs, meeting agreed accuracy, timeliness and data protection standards.
• Track and report segment sales technology performance to the Segment CIO, covering delivery health, platform utilization and commercial outcomes.

Required profile

• Experience delivering and operating retail and sales technology platforms (TPM/TPO, Retail Execution, CRM) at segment or regional level within a CPG or consumer-facing organization.
• Understanding of trade promotion, retail execution and sales planning processes and how technology enables commercial performance.
• Ability to work in a matrixed structure, balancing segment priorities with enterprise platform standards and governance.
• Familiarity with segment retailer landscapes, channel dynamics and regional sales operating models.

Success is measured by platform availability (uptime and incident counts), the percentage of trade promotion cycles enabled on schedule, and the percentage of sales technology requests delivered on time. The employer states that immigration or permanent residency sponsorship is not supported and that company-sponsored relocation is not provided.