Ecommerce Executive

About the role

Venchi is looking for an experienced Ecommerce Executive to join its Singapore team. You will help shape and execute e‑commerce strategies that drive traffic, sales and brand loyalty for our premium chocolate and gelato products.

Key responsibilities

• Develop and implement data‑driven growth strategies to increase site traffic, conversion and customer retention.
• Manage daily e‑commerce operations, including site performance, product listings, pricing, promotions and customer service.
• Coordinate with supply‑chain and logistics partners to ensure accurate inventory and timely order fulfilment.
• Consolidate data, produce analytical reports and identify friction points to improve the online shopping experience.
• Collaborate with marketing, logistics and IT teams on cross‑functional projects.
• Support administrative tasks related to product management and expense tracking.
• Monitor industry trends in digital commerce, customer experience, logistics and confectionery.
• Assist in platform revamps, enhancing design, user experience and the overall customer journey.

Required profile

• Bachelor’s degree in Business, Marketing, E‑Commerce, Logistics or a related field.
• 1‑2 years of e‑commerce management experience, preferably with consumer physical products and direct‑to‑consumer delivery.
• Proven experience in site revamp projects.
• Strong analytical, problem‑solving and organizational abilities.
• Excellent communication skills and a customer‑obsessed mindset.

Required skills

• Shopify
• Lazada
• Dynamics 365

What we offer

• Attractive remuneration package.
• Excellent career prospects within a global, heritage‑rich brand.