Engineer, Cloud Delivery and Operations

About the role

Singtel is looking for an Engineer, Cloud Delivery and Operations to join its team building an AI-first telco. The role covers the delivery of cloud projects and the day-to-day operation of servers and storage systems, including patching, upgrades and disaster recovery.

Key responsibilities

• Take part in the technical planning, implementation and delivery of cloud projects.
• Develop and review test cases for the cloud service.
• Liaise with system vendors for the delivery, testing and timely implementation of new software, hardware and patches.
• Perform system and service testing to roll out new products and services.
• Support the daily operation of servers (mainly Linux) and storage systems.
• Load system and platform patches and implement software and hardware upgrades.
• Carry out and coordinate disaster recovery quickly during service disruptions to minimise downtime and revenue loss.
• Develop playbooks and scripts to automate processes and improve operational efficiency.
• Work outside normal hours when needed for upgrades and patch loading, which may disrupt services.
• Stay on rostered standby alert to handle unplanned system faults and service degradation.
• Troubleshoot and perform root cause analysis on software and hardware faults affecting network nodes.

Required profile

• Bachelor's degree in engineering or a computing-related field.
• Critical thinking and problem-solving skills.
• Planning and organisational skills.
• Communication skills and teamwork.
• Self-driven and highly motivated.

Required skills

• Knowledge of the Linux operating system.
• Knowledge of IP networking fundamentals.