Enterprise Account Executive, Public Sector

About the role

ServiceNow is hiring an Account Executive for its Public Sector practice in Singapore. You will drive new business revenue through a SaaS subscription model across government agencies, statutory boards, healthcare, education, public safety and other public sector organisations, positioning ServiceNow as a platform for workflow modernisation, operational resilience, citizen services and AI-driven transformation.

Key responsibilities

• Drive new business and expansion within assigned public sector accounts and territories
• Develop and run strategic account plans aligned to public sector priorities and digital government initiatives
• Build relationships with senior leaders such as CIOs, CTOs, CISOs, CFOs, COOs and Chief Digital Officers
• Lead complex, multi-stakeholder sales cycles involving procurement teams, technical evaluators and executive decision-makers
• Partner with Solution Consultants, Customer Success, Industry Specialists, Partners, Marketing and Executive Sponsors
• Understand government procurement frameworks, budgeting cycles, compliance and policy drivers
• Position ServiceNow across IT, Employee Experience, Customer Experience, Operations, Risk, Security and AI solutions
• Act as a trusted advisor and help customers build long-term transformation roadmaps
• Forecast business performance and maintain a healthy pipeline to meet and exceed sales targets

Required profile

• 7+ years of enterprise software, cloud, SaaS or solutions sales experience, with a track record of exceeding revenue targets
• Experience selling transformation outcomes (workflow modernisation, citizen experience, employee productivity, operational resilience, AI-powered automation)
• Preferred: experience selling into government, public sector, healthcare, education, defence or other regulated industries
• Proven ability to build trusted advisor relationships with senior executives and manage complex enterprise sales cycles
• Strong executive presence and ability to engage C-suite leadership
• Team-selling experience with technical, partner and customer success organisations
• Preferred: experience selling to Singapore Government, ASEAN, federal/state governments, healthcare, higher education or statutory boards, and knowledge of public sector procurement and tender processes

Required skills

• Digital transformation, cloud technologies, workflow automation and enterprise platforms
• Understanding of AI-driven business outcomes
• Excellent communication, presentation and stakeholder management skills