Executive, Employee Experience (HR Executive)

About the role

LUXASIA, a beauty omnichannel brand-builder active across Asia Pacific, is hiring an HR Executive to make the employee experience real and meaningful, especially on the retail floor. Working closely with retail and sales and marketing leaders, the role keeps Talent & Excitement (HR) operations consistent, smooth and compliant across the full employee lifecycle.

Key responsibilities

• Talent acquisition: drive retail hiring as a priority, partnering with line managers on end-to-end recruitment (sourcing, screening, interviewing, offers) and supporting office hiring needs across Sales & Marketing and local functions
• HR advisory and employee relations: act as the bridge between employees and managers, answer enquiries in line with local employment laws, mediate disputes, coach managers on corrective actions and coordinate disciplinary processes
• HR operations: maintain accurate HRIS data, prepare and file HR official letters (offers, confirmations, increments, bonuses, promotions, disciplinary, resignations), and support immigration and employment pass processes where applicable
• Employee lifecycle: coordinate pre-onboarding, onboarding and off-onboarding, administer government funding claims, plan engagement activities and support company events and ad-hoc projects

Required profile

• Bachelor's degree in Human Resources, Business Administration, Psychology or a related discipline, with at least 2 years of relevant HR experience
• Strong exposure to retail/frontline hiring and employee lifecycle operations; office hiring experience is a plus
• Experience handling employee relations matters such as grievances, conflict management, investigations support and disciplinary processes
• Comfortable working in a fast-paced retail and office environment

Required skills

• End-to-end recruitment management and HRIS use
• Microsoft Office (Excel, PowerPoint, Word)
• Proficiency with AI tools such as ChatGPT and Claude for content drafting and productivity