Experience Designer, EY Wavespace (Senior Associate / Assistant Manager)

About the role

EY Wavespace helps organizations tackle complex challenges through immersive experiences that combine business, technology, design and human insight. As an Experience Designer in Singapore (Senior Associate / Assistant Manager), you will design and deliver workshops, simulations, innovation programmes, learning journeys and transformation experiences for senior business leaders. The role suits someone who enjoys making sense of complexity and using emerging technologies to create better experiences.

Key responsibilities

• Translate complex business challenges into engaging workshop, learning and innovation experiences, and design participant journeys, activity mechanics and decision-making exercises.
• Create experience concepts, storyboards, frameworks, visual artefacts and prototypes, and support delivery of workshops, co-creation sessions and immersive experiences.
• Adapt experiences in real time to participant feedback, contribute to facilitation, debriefing and documentation, and evolve Wavespace methodologies and tools.
• Apply systems thinking and human-centred design, researching stakeholder insights and mapping systems, ecosystems and customer journeys.
• Use AI tools to accelerate research, synthesis, prototyping and experience development, and prototype AI-enabled experiences and simulations.
• Support proposals and business development through concept development and experience design.

Required profile

• 3-5 years of relevant professional experience.
• Preferred backgrounds include experience, service, product or strategic design; UX / interaction design or design research; game, learning or simulation design; innovation consulting; behavioural science, organisational psychology or HCI.
• Nice to have: facilitation or consulting experience, prototyping or coding experience, exposure to AI, innovation or transformation programmes.

Required skills

• Portfolio demonstrating problem-solving, systems thinking and design capability.
• Experience designing experiences, products, services, simulations, learning programmes or innovation initiatives.
• Familiarity with Figma, Miro, Adobe Creative Suite, Lucid or equivalent platforms.
• Familiarity with generative AI tools and ability to prototype with AI-assisted, no-code, low-code or coding approaches.
• Strong written and verbal communication.

To apply, submit a resume, a portfolio and a short written response (maximum 300 words) explaining why you are interested, what you would bring to Wavespace, why you are moving from another discipline, and why EY Wavespace.