Facilities Admin cum Receptionist

About the role

JLL is hiring a Facilities Admin cum Receptionist (Workplace Executive) in Singapore, an on-site role serving as the main point of contact for workplace operations. The person coordinates facilities management activities, manages vendor relationships and responds to client requests, balancing multiple priorities and maintaining close client relationships.

Key responsibilities

• Serve as the main point of contact and tenant representative for building management, coordinating facilities communications and portal management
• Run reception operations, including visitor management systems, access card administration and guest experiences
• Handle incoming and outgoing mail and courier services, keeping accurate records and documentation
• Carry out regular site inspections and manage parking allocations, room bookings and lost-and-found procedures
• Act as a certified Fire Warden and First Aider, responding to emergencies
• Support maintenance arrangements and prepare and distribute facilities communications and memos to staff
• Maintain visitor logs, courier shipments, stamp inventory and access card records in line with security procedures

Required profile

• Minimum 2-4 years of experience in reception, front office, workplace services or facilities coordination
• Occupational First Aid certificate (preferred)
• Fire Warden certification or ability to obtain it quickly after hire (preferred)
• Working proficiency in Mandarin (preferred)
• Ability to handle multiple priorities, communicate professionally with visitors, vendors and staff, and stay calm under pressure
• Flexibility to cover three shifts (8am-5pm, 9am-6pm, 10am-7pm, Monday to Friday) at reception
• Preferred: multi-floor corporate office experience, courier and international shipping knowledge, CMMS tool use, and meeting room technology experience

Required skills

• Microsoft Office Suite
• Visitor management systems and facilities management software
• Health and safety, emergency procedures and building evacuation protocols