Food Services Operations Manager

About the role

CHANG ENTERTAINMENT PTE. LTD. is looking for an experienced Operations Manager to oversee the daily operations of its restaurant. The role is responsible for keeping the highest standards of service, quality and customer satisfaction, and calls for strong leadership, organisational skills and a commitment to a superb dining experience. It is a full-time, middle-management position.

Key responsibilities

• Manage, motivate and mentor restaurant staff.
• Optimise operations through efficient workflows, procedures and scheduling.
• Ensure a high level of customer satisfaction.
• Collaborate with chefs and culinary teams on menu development and pricing strategies.
• Manage inventory of food, beverages and supplies.
• Enforce health and safety standards, food safety protocols and cleanliness guidelines.
• Monitor budget and financial performance.
• Keep the restaurant's physical appearance well maintained.

Required profile

• Proven experience as an Operations Manager or in a similar leadership role in the restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Required skills

• Proficiency in restaurant management software and point-of-sale systems.