Graduate / Associate Technical Business Analyst (Innovation)

About the role

Marsh Risk Tech's Innovation team partners with the Marsh Risk business to find and deliver opportunities for automation, AI enablement and technology modernization. It is hiring a Graduate / Associate Technical Business Analyst in Singapore (Marina View), a hybrid role with at least three days a week in the office. The role sits between a traditional business analyst and an early-career developer, with a path toward becoming an Agentic AI / automation developer.

Key responsibilities

• Work with business and technology stakeholders to discover problems, turn needs into clear requirements and help prototype and deliver solutions.
• Lead process discovery (as-is) and define future-state workflows, and identify opportunities for automation, AI-assisted operations, and platform modernization.
• Create problem statements, value hypotheses and success measures (time saved, error reduction, cycle-time improvement).
• Produce BA artifacts: process maps, user journeys, epics, user stories, acceptance criteria, functional and non-functional requirements, and data/interface requirements.
• Support agile delivery (backlog refinement, sprint planning, demos, retrospectives) and partner with engineers and architects on solution trade-offs.
• Build and support rapid prototypes, workflow automations, system integrations, test planning and release readiness.
• Use generative AI tools within Marsh governance, and learn the foundations of agentic approaches (tool use, orchestration, guardrails, human-in-the-loop).

Required profile

• Bachelor's degree (or higher) in Computer Science, Information Systems, Engineering, Data/Analytics or a related field; recent graduates preferred.
• 0-2 years of relevant experience; internships, graduate roles or substantial university projects count.
• Strong analytical skills, clear written and verbal communication, and demonstrated curiosity.
• Nice to have: coursework or projects in process mapping, Power Platform, SQL, APIs, Python/JavaScript, cloud fundamentals, or GenAI concepts.

Required skills

• Tools mentioned: Microsoft Teams, SharePoint, Power Platform, Azure DevOps, SQL, Python/JavaScript, Azure/AWS, Kubernetes, GitHub, DataBricks.
• AI concepts: prompt design, RAG, responsible AI and governance-by-design.

What we offer

• Career opportunities across Marsh, Mercer, Guy Carpenter and Oliver Wyman.
• Competitive pay and a full benefits package.
• Paid time off and a flexible work culture.
• Employee Resource Groups with mentorship and networking opportunities.