Guest Service Agent – Housekeeping

About the role

Join the hospitality team at Marina Bay Sands as a Guest Service Agent – Housekeeping. You will ensure each guestroom is spotless, well‑stocked, and ready for a memorable stay, while providing friendly service to guests.

Key responsibilities

• Thoroughly clean guestrooms, including changing linen and towels, vacuuming, dusting, and deep bathroom cleaning.
• Restock guest supplies and replace amenities as needed.
• Report any maintenance or repair issues to Housekeeping Management or Engineering.
• Respond promptly to guest requests, communicate clearly, and anticipate guest needs.
• Maintain positive guest relations and ensure high levels of satisfaction.

Required profile

• Minimum 2 years of housekeeping experience.
• No formal education required.
• Excellent customer service, communication, and interpersonal abilities.
• Willingness to work flexible shifts, including mornings, afternoons, overnight, and public holidays.

Required skills

• Proficiency in standard housekeeping procedures and equipment.

What we offer

• Inclusive and diverse workplace culture.
• Opportunities for growth within a leading integrated resort.