Guest Services Officer – Hotel Front Desk
Courtyard by Marriott · Singapour
Job description
About the role
As a Guest Services Officer at Courtyard, you will be the face of the hotel, ensuring every guest enjoys a smooth and memorable stay. You will work across the property to deliver a wide range of services, from check‑in to local area recommendations, while maintaining high standards of professionalism and safety.
Key responsibilities
- Process guest arrivals, departures, and reservations efficiently.
- Address guest requests and resolve issues promptly.
- Prepare and submit operational reports as required.
- Provide information about hotel amenities and local attractions.
- Move, lift, and carry objects up to 10 lb without assistance while on your feet for extended periods.
- Adhere to company policies, confidentiality standards, and uniform guidelines.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- No specific license or certification needed.
Required skills
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Published 1 month ago
Expires 1 week from now
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Courtyard by Marriott
Singapour
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