Guidance Officer – Student Support & Discipline

About the role

The Guidance Officer supports student wellbeing and discipline within a school environment. You will supervise students in‑house suspension or detention, conduct restorative interventions, and foster a positive school community.

Key responsibilities

• Monitor and manage students serving in‑house suspension or detention, applying restorative practices and teachable moments.
• Patrol school premises during recess, arrival, and dismissal to ensure safety and order.
• Assist in preliminary investigations for minor incidents, gather statements, compile evidence, and produce structured incident reports.
• Build trusting relationships with students through regular mentorship, check‑ins, and targeted social‑emotional learning (SEL) modules.
• Enter data for late‑coming records, offences, and interventions; generate weekly/monthly discipline statistics.
• Maintain accurate case notes, conduct regular case reviews with the Head of Department Student Development, and liaise with form teachers to support learning continuity.
• Uphold strict confidentiality of all student information and perform additional administrative duties as directed.

Required profile

• Experience in student supervision, discipline management, or related school support roles.
• Strong understanding of restorative practices and SEL principles.
• Excellent communication and interpersonal skills for building rapport with students and staff.
• Ability to handle confidential information with discretion.
• Detail‑oriented with solid record‑keeping and reporting capabilities.

Required skills