Head, Administration

About the role

The School Head of Administration leads the development and implementation of organizational strategies, policies, standards, structures, systems and practices to achieve the School's goals. The role oversees business operations, processes, initiatives and resources, providing efficient administrative services aligned with the School's strategy and the University's policies. It gives primary support to the School Management on initiatives such as capital campaigns, continuing education, community engagement and external relations.

Key responsibilities

• Work with the Chair on the School's strategic direction and roadmaps, and coordinate workflows across departments with central administrative offices and the College
• Drive administrative excellence and oversee strategic communications
• Oversee technical operations, working with IT and pathway coordinators for Animation/Games, Visual Communication/Photography, Cinematic Arts and Transversal Design
• Own all functional operations: outreach and communications, technical laboratory support, international relations, research and grant administration, student care, facilities and general administration, partnering with HR, IT, finance and procurement
• Optimize resource use, improve systems, policies and processes, and analyze data to advise the Chair on reports and proposals
• Oversee student exchange programs and major school events
• Oversee financial operations including reporting, budget planning and monitoring, asset management and advising the Chair and Associate Chairs

Required profile

• Degree from a recognized university with at least 15 years of relevant professional experience, including leadership in administration or operations
• Extensive experience, including leadership in operations, administration or a related field; senior managerial experience is advantageous
• Experience in higher education or a related environment is an advantage
• Familiarity with technical operations or IT processes in art, design or media environments is beneficial

Required skills

• Strong stakeholder management, collaboration and conflict resolution skills
• Operational experience, IT savviness and proven experience in strategic and financial budgeting
• Ability to lead cross-functional teams and drive operational improvements
• Strategic thinking, analytical capability and strong interpersonal and communication skills