Housekeeping Coordinator

About the role

Accor is looking for a Housekeeping Coordinator to work primarily in one of its 25 hotels in Singapore. The role is full-time, with a 6-day work week of 8 hours per day, and suits people who enjoy a dynamic, easy-going atmosphere. It is a junior executive position.

Key responsibilities

• Prepare and update daily room assignment lists and coordinate queue rooms with the Front Office.
• Log, dispatch and follow up guest requests until completion, routing them to delivery robots when suitable.
• Raise and track simple maintenance requests with Engineering (room defects and robot issues).
• Launch and monitor robot runs, re-route when blocked, record outcomes and exceptions, and aim for runs completed as planned with minimal manual re-runs.
• Check floor pantry par levels and arrange top-ups for linen, amenities and chemicals.
• Maintain tidy records: checklists, handover notes and a simple daily readiness report, recorded for every shift.
• Follow basic safety rules for chemicals and equipment, report incidents immediately, and ensure departmental and guest supplies are always available.
• Perform any additional duties within a reasonable scope assigned by management.

Required profile

• Minimum Diploma, 'O' Levels or equivalent.
• Able to lift moderate loads and handle linen.
• Basic communication skills in English.
• Willingness to learn operation of robotics and automation systems.
• Able to work rotational shifts, weekends and public holidays.
• Clear communicator by phone, WhatsApp, Teams, email and in person; comfortable with technology and simple dashboards (training provided).
• Organised, calm under pressure, with good notetaking and time management.

Required skills

• Robotics Management Console (linen, guest requests, cleaning robots)
• Basic spreadsheets for logs and reports

What we offer

• Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave
• Career and learning development, employee recognition, mentorship and benefits while travelling