HR Services & Solutions Associate

About the role

PwC's Internal Firm Services unit is hiring an HR Services & Solutions Associate within its IFS Human Capital line of service. The role supports the employee experience across key career moments, develops practical expertise in HR systems and operations, and simplifies processes and ways of working.

Key responsibilities

• Create a seamless start and smooth transitions by coordinating offers, pre-boarding, onboarding and transfers with timely, accurate processing.
• Manage work pass applications and cancellations in line with timelines and regulatory and company requirements.
• Keep employee records accurate and up to date across HR systems and personnel files, keeping data confidential, consistent and complete.
• Process HR requests and day-to-day transactions accurately and within agreed timelines, and answer employee queries on HR policies and processes.
• Provide additional support to other HR functions across the employee life cycle and work with Talent Acquisition, Hiring Managers and HR Specialists to deliver smooth, timely transactional services.
• Partner with stakeholders to improve HR processes and systems, and take part in ad hoc HR projects.

Required profile

• Diploma or degree in any discipline; fresh graduates are welcome to apply.
• Curious, adaptable and organised, able to manage several priorities in a fast-paced environment.
• Collaborative, customer-focused and able to handle sensitive employee information with care.
• Interest in digital and AI-enabled tools to improve efficiency.

Required skills

• Familiarity with Workday or other HR systems is an advantage but not essential.