HRBP & Operations Specialist

About the role

This role covers core HR operations across the employee lifecycle in Singapore, from onboarding and probation through transfers, contract changes, leave administration and offboarding. It also handles payroll coordination, statutory compliance and work-pass administration, and advises local employees and managers on policies, benefits, employee relations and performance matters.

Key responsibilities

• Own core HR operations across the employee lifecycle in Singapore, from onboarding and probation to transfers, contract changes, leave administration and offboarding.
• Coordinate monthly payroll with external vendors, validate inputs and outputs and resolve discrepancies accurately and on time.
• Manage CPF, IR8A/AIS, employee insurance, statutory documentation and other local compliance matters.
• Administer EP, S Pass and other applicable work passes, including applications, renewals, updates and cancellations, in line with MOM requirements.
• Advise local employees and managers on policies, benefits, employee relations and performance matters, escalating complex cases when needed.
• Partner with headquarters HRBP and Talent Acquisition teams to deliver performance, talent, engagement, culture and selected recruitment initiatives locally.

Required profile

• Around 5 years of relevant experience in HR Operations, HR Generalist or HRBP roles, including hands-on HR experience in Singapore.
• Demonstrated ability to manage payroll vendors, EP/S Pass processes and employee records independently, with accuracy, discretion and strong follow-through.
• Strong ownership, communication and stakeholder-management skills in a fast-changing environment.
• Professional proficiency in Mandarin Chinese and English: Mandarin for regular collaboration with headquarters teams, English for local employees, vendors, government platforms and employment documents.
• Experience in internet or technology companies, HR process improvement, HRIS, people data, automation or HRBP programmes is preferred.

Required skills

• Sound working knowledge of the Employment Act, MOM requirements, CPF, payroll, work passes, statutory reporting and employee lifecycle administration.
• Ability to manage payroll vendors, EP/S Pass processes and employee records independently.