IT Project Engineer - Managed Print Services

About the role

Adventus, an ICT solutions and services provider, is hiring an IT Project Engineer for its Managed Print Services (MPS) business in Singapore. The engineer plans, deploys, implements, maintains and supports MPS solutions for enterprise customers, working with project managers, sales, pre-sales, service delivery teams, vendors and customers to deliver projects successfully.

Key responsibilities

• Manage the deployment of managed print solutions and coordinate project implementation to meet deadlines.
• Deploy, maintain, upgrade and support the client print environment (hardware, software, firmware, network).
• Install and support print management software.
• Provide in-house, on-site and remote technical assistance to end users, diagnosing and troubleshooting problems.
• Perform firmware updates and preventive maintenance.
• Work with customers to resolve technical issues and document work, configurations and project progress.

Required profile

• At least a Professional Certificate/Nitec, Diploma or equivalent.
• 1 to 2 years of experience in IT support, printer support or technical support.
• Experience with Windows and macOS is an advantage; basic networking and server administration knowledge is required.
• Strong communication skills and ability to work independently and in a team.

Required skills

• Preferred: knowledge of on-premise and cloud print management solutions such as Papercut, YSoft, uniFlow, SafeCom, Equitrac and Controlsuite.
• Preferred: Windows Server 2012/2016/2019, 10 and 11, and fluent English.