Junior Financial Operator (Fintech) - Training Provided

About the role

Zota is a payment gateway technology hub that connects online businesses with over 1,000 financial institutions worldwide, centralizing global and local payment methods. It is looking for a Junior Financial Operator in Singapore, working day shifts, with training provided.

Key responsibilities

• Support daily operations, manage and adjust inbound and outbound volume processing, and collaborate with team members and other departments on banking operations.
• Communicate with service providers about workflows and service issues, and monitor and handle their messages, notifications and updates.
• Form and allocate daily tasks per region according to the internal schedule.
• Monitor and adjust internal balances, forecast and execute settlement amounts, and record exchange rates.
• Record fund management activities, fees, prices, closing balances and P&L data, and prepare and provide banking invoices.
• Handle account ownership responsibilities: communicate on workflow, fees and operations, give performance feedback, and ensure timely reconciliation of balances and transactions.
• Take part in company trainings, workshops and trips, develop operational guides and manuals, and handle occasional ad-hoc tasks.

Required profile

• Valid working permit or Singaporean citizenship (a must).
• Good spoken and written English (a must); Korean or Hindi speakers are a plus.
• Ability to work in a fast-paced, cross-cultural environment and to commit to constant improvement.

Required skills

• Knowledge of MS Excel, Word and G-Suite.
• Attention to detail, strong organization and time management.

What we offer

• Career development in a global environment and work with cutting-edge FinTech technology.
• Daily food vouchers and annual company trips.
• Bonus program and more.

Hiring process: digital interview, home task, HR interview, manager interview, integrity test, then offer.