Low Code Engineer (Fixed-Term, 1 Year)

About the role

Activate Interactive Pte Ltd, a technology consultancy in Singapore, is hiring a Low Code Engineer for its Co-Development Business Unit. You will support government agencies in Singapore with their low code applications. This is a fixed-term contract of 1 year, with on-site work.

Key responsibilities

• Provide Level 1 and Level 2 support for low code applications, investigating, tracking and resolving incidents and user issues, and monitoring application availability and health
• Manage user access, permissions and security roles, and troubleshoot authentication and access problems
• Help users with enquiries and service requests, and support application configurations and integrations including DevSecOps
• Implement approved configuration changes and minor updates, coordinate testing and deployment, and verify service requests against business requirements
• Maintain support documentation and knowledge articles, document known issues and workarounds, and prepare monthly operational and support reports

Required profile

• Diploma or degree in Information Technology, Computer Science or a related discipline
• Familiarity with incident, problem and change management processes
• Strong analytical, troubleshooting and communication skills

What we offer

• Competitive market salary and a variable performance bonus
• Medical coverage, life and health insurance, and flexible benefits or allowance
• Wellness support, learning programmes, certification support and a staff development budget
• Structured career pathways and a competency framework
• Flexible place, time and load arrangements where possible