Management Assistant Officer (Office of Graduate Programmes)

About the role

The National University of Singapore is hiring a Management Assistant Officer for the Office of Graduate Programmes within the College of Design and Engineering, based at the Kent Ridge Campus. The role handles graduate programme enquiries, application processing and academic credential verification, and supports administrative and committee work.

Key responsibilities

• Manage enquiries and requests through the College of Design and Engineering Coursework Programmes mailbox, working with the Postgraduate team to give timely, professional responses.
• Collaborate with stakeholders to align and run the Office of Graduate Programmes operations smoothly.
• Review and process applications and verify academic credentials.
• Ensure compliance with university policies and keep accurate, confidential records of admissions and examination activities.
• Handle administrative processes for admissions, student candidature, registration and examinations.
• Support committee meeting secretariat, shared services across coursework, research and Continuing Education and Training, and orientation and commencement duties.

Required profile

• Polytechnic diploma or equivalent preferred.
• Meticulous, organised, proactive and efficient, able to handle several tasks at once.
• Able to work independently with minimal supervision, meet tight deadlines and escalate issues appropriately.
• Good interpersonal, oral and written communication skills; service-oriented mindset.

Required skills

• Proficiency in Microsoft Office and other office IT applications.
• Ability to collaborate with stakeholders at all levels.