Management Associate

About the role

The Management Associate will support the day‑to‑day operations of a busy restaurant outlet, ensuring a welcoming environment for guests and smooth service delivery.

Key responsibilities

• Maintain an attractive and orderly appearance of the outlet.
• Handle guest inquiries and resolve complaints professionally.
• Monitor and replenish supplies and stock for daily operations.
• Assist in restaurant operations to drive high guest satisfaction.
• Communicate promotions and relevant information to all staff.
• Contribute ideas to improve operational efficiency, customer service and revenue.
• Perform any other ad‑hoc duties as assigned by the company.

Required profile

• Excellent customer service and communication abilities.
• Friendly, positive attitude with a team‑oriented mindset.
• Passion for the food & beverage industry.
• Willingness to work weekends and public holidays.
• Ability to thrive in a fast‑paced environment.
• Physical stamina to stand and walk for extended periods.
• PC literate, well‑organized and self‑motivated.

Required skills