Manager / Assistant Senior Manager, Student & Alumni Services

About the role

NUS-ISS is looking for a Manager or Assistant Senior Manager, Student & Alumni Services, to help drive employability outcomes and strengthen industry integration. The role shapes end-to-end career journeys, from improving student readiness to securing employment and internship opportunities, and builds a strong ecosystem of employers and alumni. It is accountable for placement success, employer partnerships and the use of alumni networks.

Key responsibilities

• Student relations: run employability workshops, masterclasses, networking sessions and mentorship led by alumni and industry professionals; support students with academic or personal challenges; enable skills articulation and secure relevant employment or internship opportunities.
• Internship placement and industry engagement: build and manage employer partnerships and a talent pipeline; acquire jobs, internships and project-based learning opportunities; align students, employers and academic teams; drive employer participation in career talks, networking and hiring; track and optimise placement and engagement metrics.
• Alumni engagement: work with the alumni team on plans, events and communications; support alumni networking sessions; help facilitate mentorship programmes, career sharing sessions and employer connections.
• Other duties: take on additional responsibilities and projects as organisational priorities evolve.

Required profile

• Bachelor's degree in Business, Human Resources, Psychology or a related discipline.
• Minimum 8 years of professional experience with strong stakeholder management.
• Passion for driving student employability and shaping meaningful career outcomes.
• Experience in career advisory, student support, alumni engagement and internship or placement functions is highly advantageous.
• Proven ability in relationship-building, partnerships or public relations.
• Excellent written and verbal communication skills.
• Willingness to explore new areas, especially AI and GenAI tools.
• Proactive, self-driven and able to take ownership of tasks and initiatives.