Manager, Business Technology Partnerships – Robotics & Emerging Tech

About the role

STB is looking for a curious, driven person with a passion for emerging technology to lead initiatives supporting its tourism innovation efforts through Tcube, the Tourism Technology Transformation cube. As the resident expert on robotics and its application to tourism (with a focus on hotels), you will also run an experimental track on nascent technologies, champion technology adoption among industry leaders and advise internal line units.

Key responsibilities

• Robotics lead: stay up to date on global and local robotics developments, understand the policy and regulatory landscape, and build networks with government agencies and research bodies; identify barriers to robotics adoption in tourism and show how STB can help address them.
• Experimental track: define its scope, secure funding and collaboration agreements with industry stakeholders, and manage pilots from conception to delivery with government partners.
• Tcube Champions: oversee a curated group of tourism industry leaders, reviewing and refreshing how STB engages with them so they can help drive technology transformation.
• Tcube Advisor for core industries: scan the technology landscape regularly, identify key technologies and companies, and give strategic guidance to internal line units on adopting technologies that improve efficiency and the visitor experience.

Required profile

• At least 2 years of experience in technology, innovation or a related field, with a strong interest in robotics and emerging technologies.
• Genuine passion for technology and its practical applications, with curiosity and initiative.
• Experience in or familiarity with the whole-of-government ecosystem, particularly technology and innovation agencies, is an advantage.
• Experience in or familiarity with the hotels industry is an advantage, given increased robotics deployment there.
• Trained in technology, engineering or a related discipline.

Required skills

• Analytical and strategic thinking, able to turn complex technology concepts into clear recommendations.
• Project management, managing multiple workstreams across strategic and operational work.
• Strong interpersonal and communication skills, building relationships with industry stakeholders, government agencies and internal units.
• Strong command of written and spoken English.