Manager / Senior Manager, Human Resources (Residential Care / Nursing Home)

About the role

A residential care or nursing home is looking for a Manager or Senior Manager of Human Resources. The role leads the People & Culture team, partners with senior leadership on strategy and culture, and manages the full employee lifecycle.

Key responsibilities

• Lead and mentor the People & Culture team, set priorities, improve HR processes and ensure effective governance.
• Partner with senior leadership to align business strategy with HR initiatives, organizational design, change management and culture building.
• Direct recruitment, oversee workforce planning and strengthen the candidate pipeline.
• Oversee performance evaluation frameworks, create succession plans and build leadership capability.
• Manage onboarding, retention and engagement, resolve complex employee relations issues and keep a collaborative environment.
• Manage competitive remuneration packages, streamline HR operations and use data analytics for decisions.
• Ensure compliance with local employment laws, keep HR policies up to date and drive process improvements.
• Lead HR technology upgrades (e.g. HRIS enhancements) and manage cross-functional projects.

Required profile

• Bachelor's degree in HR, Business Administration or a related field.
• Minimum 6 years of progressive HR and payroll experience, including leadership or supervisory roles.
• Proven track record across talent acquisition, business partnering, compensation and benefits, learning and development and employee relations.
• Prior experience in healthcare or the service industry is preferred.
• In-depth knowledge of local labour laws and modern HR practices.

Required skills

• Microsoft Office
• HR analytics tools
• HRIS platforms, specifically Infotech

Applicants should send their resume in Word or PDF format, including current salary, expected salary, availability and reason for leaving. Only shortlisted candidates will be contacted.