Marketing Executive

About the role

The Marketing Executive will support the design, execution and optimisation of loyalty, partnership and customer‑engagement programmes that drive card spend, participation and overall business growth. Working closely with internal teams and external partners, you will help deliver a seamless experience for our customers.

Key responsibilities

• Support the rollout of loyalty, partnership and engagement initiatives to increase customer participation and spend.
• Coordinate marketing campaigns and customer communications, including content creation and execution.
• Manage partner relationships and collaborate with merchants, brands and external partners.
• Analyse programme performance and customer data to generate insights for decision‑making.
• Provide operational support such as documentation, contract administration and handling customer inquiries.
• Ensure all activities comply with brand standards, operational processes and regulatory requirements.
• Identify opportunities to improve customer journeys through digital tools and process enhancements.
• Conduct market and competitor analysis to spot trends and best practices.
• Collaborate with cross‑functional teams on strategic initiatives and ad‑hoc projects.

Required profile

• Bachelor’s degree in Business, Marketing, Banking & Finance or a related field.
• 1–3 years of experience in customer engagement, marketing, loyalty programmes, partnerships or financial services.
• Experience supporting marketing campaigns and partnership activities is preferred.
• Knowledge of cards, premium lifestyle products, loyalty programmes or strategic partnerships is an advantage.
• Strong analytical and problem‑solving abilities.
• Self‑driven, proactive and committed to delivering excellence.
• Excellent stakeholder management and communication skills.
• Highly organised, detail‑oriented and able to manage multiple priorities.
• Demonstrated accountability, integrity and ability to work independently in a fast‑paced environment.

Required skills

What we offer

• Opportunity to work with a global leader in financial services and customer experience.
• Collaborative environment with cross‑functional teams.
• Professional development and growth opportunities.