Material Handler Lead

About the role

This position combines about 65% physical work (carrying up to 10 kg) and 35% system work. It covers planning and coordinating shipments clearance and delivery with customer service, managing daily manpower schedules, supervising warehouse staff and their work, and overseeing inventory controls, training and warehouse operations.

Key responsibilities

• Plan and coordinate with customer service teams on timely shipment clearance and delivery.
• Plan and monitor the day-to-day manpower schedule; supervise job functions and warehouse employees.
• Delegate and assign tasks and targets, evaluate staff performance, train where needed, conduct disciplinary action and recommend dismissal.
• Manage inventory cycle counts and audits, and organise stock rotation to allocate space.
• Organise training for staff and workers, and train staff in SOPs and safe work practices, including inductions and toolbox talks.
• Ensure warehouse tools and equipment function properly, and supervise cleaning and waste disposal of packaging materials.
• Perform other duties assigned by the Operations Manager.

Required profile

• Minimum 5 years' experience in logistics or warehousing operations, with 2 years in a supervisory role.
• Able to communicate with customers and handle a team of more than 10 people.
• Education: minimum GCE N.
• Ability to speak and read English.

Required skills

• Proficiency in WMS and Microsoft Office applications.
• Good time management and a fast learner.