MBS Aspire - Housekeeping Trainee

About the role

Marina Bay Sands' Housekeeping department is looking for early-career talent through its MBS Aspire programme, a structured development plan with three phases (Foundation, Supervisory and Leadership) and hands-on experience. It prepares people for a career in hospitality and offers a pathway to a junior leadership role after successful completion and performance review.

Key responsibilities

• Foundation phase: rotate through key hotel operations, learn room preparation, cleanliness standards and guest comfort, keep guest rooms and public areas immaculate, respond promptly to guests, and gain exposure to Floral, Wardrobe, Laundry and Minibar functions while managing supplies and inventory.
• Service Excellence phase: apply Forbes Travel Guide standards, master room inspection and quality assurance, collaborate with cross-functional teams, champion efficiency and sustainability, and resolve escalated guest concerns.
• Supervisory phase: lead daily operations, manage budget and resources, coach and schedule junior team members, run performance reviews, train a diverse workforce, and drive process improvements.

Required profile

• Diploma or degree in any discipline, or final-year student able to start after graduation.
• Less than 2 years of full-time work experience; the programme is for early-career talent.
• Ambitious, collaborative, curious and driven by excellence, with leadership potential and a growth mindset.