Microsoft 365 Specialist

About the role

This role covers the administration, security and support of Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams and Entra ID. It also involves migrations, upgrades, integrations and L3/L4 support.

Key responsibilities

• Manage Microsoft 365 services such as Exchange Online, SharePoint, OneDrive, Teams and Entra ID.
• Handle Microsoft 365 security, compliance, governance and identity management.
• Manage email systems, mail flow and hybrid Exchange environments.
• Perform migrations, upgrades and integrations.
• Configure Microsoft Purview, DLP, MFA, SSO and Conditional Access.
• Manage Microsoft Defender and security incidents.
• Automate tasks using PowerShell, Graph API and Power Automate.
• Provide L3/L4 support and resolve complex technical issues.
• Monitor system performance and maintain technical documentation.

Required profile

• Bachelor's degree in information technology, computer science, engineering or a related discipline.
• At least 5 years of hands-on experience administering and supporting Microsoft 365 environments.
• Proven experience managing Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams.

Required skills

• Strong expertise in Microsoft 365 administration and cloud collaboration technologies.
• Hands-on experience with Microsoft Purview and Microsoft Defender Suite.