Multi-Solution Architect - Adobe Experience Cloud

About the role

Adobe is looking for a Multi-Solution Architect to act as the senior technical authority across its Adobe Experience Cloud engagements. You will set architecture direction and delivery standards across all Adobe projects and advise enterprise clients in banking, telco, airlines, hospitality and retail on designing, delivering and adopting MarTech solutions. You will also lead how AI is used in delivery, using generative assistants and agentic workflows.

Key responsibilities

• Provide technical leadership across multiple concurrent Adobe projects, ensuring architectural consistency, quality and on-time delivery.
• Run architecture governance, including design reviews, solution assurance, risk assessments and go-live readiness checks, and step into at-risk engagements to stabilise delivery.
• Own end-to-end architecture for complex programs covering CDP, journey orchestration, campaign, content, analytics and personalisation.
• Translate marketing strategy into data models, identity and segmentation strategies, decisioning frameworks and personalisation use cases.
• Embed AI tools (co-pilots, LLM assistants, prompt-driven automation) and design agentic solutions such as intelligent monitoring, anomaly detection and next-best-action decisioning.
• Guide clients on responsible AI adoption, including governance, privacy and consent, and run workshops and enablement sessions.
• Act as a trusted advisor to technical leads and C-suite, mentor architects and consultants, contribute to pre-sales and RFP solutioning, and build reusable accelerators and reference architectures.

Required profile

• 15+ years of hands-on consulting experience delivering enterprise SaaS or MarTech solutions, with proven technical leadership and delivery recovery.
• Track record of owning enterprise-scale architecture end-to-end and resolving ambiguous requirements.
• Deep marketing domain expertise in at least one vertical: banking, telecommunications, airlines, hospitality or retail.
• Bachelor's degree required; a Master's in Data Science, Machine Learning or a related field is a plus.
• Experience mentoring architects and contributing to pre-sales or RFP solutioning.

Required skills

• Deep expertise across the Adobe Experience Cloud stack (AEP, Real-Time CDP, Journey Optimizer, Campaign, Experience Manager, Analytics, Target).
• Hands-on experience applying AI-powered tools to accelerate delivery, and working knowledge of machine learning and agentic AI concepts.
• Bonus: designing agentic AI or autonomous monitoring solutions, advanced use of AI coding assistants and prompt engineering, experience with Kafka, Kinesis or ETL/ELT tools, and Adobe certifications.